Frequently asked questions

QuoCAD is a web app for parking lot striping contractors. It helps turn site photos, plans, addresses, and satellite views into takeoffs, layouts, internal reports, and customer-ready quotes.

QuoCAD is built for striping contractors, estimators, business owners, office and admin users, and teams that need a faster way to measure lots, prepare quotes, and manage striping job information.

No. QuoCAD is a contractor-friendly takeoff and quote tool for parking lot striping workflows. It is lighter than traditional CAD and focused on real estimating and layout tasks.

No. QuoCAD is designed for contractors who need practical measuring, markup, and quoting tools without learning a full CAD system.

Yes. You can start from a site photo, plan, address, or satellite view, calibrate scale, trace existing markings, and prepare quantities and quote details.

Yes. You can draft layout concepts, draw stalls and markings, and estimate work. Final layout, compliance, engineering, and site verification remain your responsibility.

Click Get started or Start now, enter your name, email, and password, then confirm your email if prompted.

You create a workspace, set your country and defaults, optionally add pricing basics, choose a plan, and continue to the app.

A workspace is where your company's jobs, settings, pricing defaults, quotes, reports, files, materials, billing, and team settings live.

Country and region help QuoCAD set currency, units, locale, and regional defaults. You are still responsible for confirming local requirements before performing work.

Yes. You can skip pricing basics and update paint, labor, margin, tax, and material defaults later in Settings.

For the best editor experience, use the latest Chrome or Edge on a desktop or laptop. The takeoff editor works best on a larger screen.

Open Jobs, click Create job, enter the job name and address, link or add the customer, choose a project type if available, then add an image or map view and calibrate scale.

No. You can start from a site photo, plan image, address, or satellite/map view.

Scale controls measurements. If the scale is missing or wrong, quantities, paint estimates, labor estimates, and quote totals may be wrong.

QuoCAD supports striping-focused tools such as stalls, accessibility markings, pavement markings, zones, curbs, lines, text, and measurements.

Tool settings are usually in the bottom context bar and the right inspector. Select an object or active tool to see relevant options.

The most common reason is incorrect scale. Recalibrate the image scale first, then review image alignment and layer settings.

Yes, QuoCAD supports address, map, and satellite workflows where available. Map capture quality and quotas may depend on your plan.

QuoCAD uses the job, takeoff quantities, pricing defaults, taxes, notes, and customer information to help prepare a customer-facing quote in the Proposal tab.

Check the customer name, recipient email, job address, scope, line items, taxes, total, public notes, and the quote preview.

No. Customer-facing quotes show customer-ready scope and pricing. Internal cost, labor assumptions, profit, and margin stay in the internal Breakdown report.

Use the Proposal tab for customer-facing pricing and scope. Use the Breakdown tab and Reports workspace for internal quantities, cost review, production planning, and job analysis.

Yes. Use the Reports workspace to filter, select, compare, export, and print groups of jobs.

Check the search filters, date filters, status filters, selected jobs, and the current workspace.

QuoCAD currently offers Starter, Pro, and Team plans. See the pricing page for what each plan includes.

Pricing is shown in your region's currency on the pricing page and your Billing page. Annual billing may be available and is marketed as saving two months compared to monthly.

Yes. QuoCAD is a paid product with no free tier — pick Starter, Pro, or Team on the Billing page to unlock the app. Without an active subscription the workspace stays locked to the Billing page so you can subscribe.

Yes. Use Settings → Billing — either the "Cancel subscription" link or Manage billing. Your plan stays active until the end of the current billing period; after that your account is locked until you resubscribe, which you can do anytime from the Billing page.

Open Settings → Billing → Manage billing to access subscription invoices and payment method options.

QuoCAD does not currently offer a public free trial. Demo or internal access may be provided manually — contact support@quocad.com if you'd like to evaluate QuoCAD before subscribing.

Refunds are reviewed case by case unless otherwise stated on your checkout, invoice, or written agreement. Contact support with your workspace name, account email, invoice number, and reason for the request.

You may need to archive jobs, reduce storage, wait for a quota reset, or upgrade your plan, depending on the limit.

If your plan includes online payments and Stripe is connected, customers may be able to pay invoices online.

An owner or admin can open Settings → Payments and follow the Stripe connection flow if the feature is available for the workspace.

No. Online payments are handled through Stripe. QuoCAD does not store customer card details directly.

Your business manages Stripe account settings, payouts, refunds, disputes, taxes, and payment policies.

Yes, on supported Team plans. Team features can include shared workspace access, roles, assignments, and audit logs.

Typical roles include owner, admin, estimator, field, and viewer. Exact permissions may depend on your plan and workspace configuration.

Owners and admins manage team invitations and roles.

Their access to the workspace is revoked. Jobs, quotes, and files remain with the workspace according to your settings and permissions.

QuoCAD may use cloud workspace storage, browser-local storage, or a hybrid model depending on your account state and configuration.

Yes. Use Backup & data or privacy request tools where available to export your information.

Yes. Account deletion may require password confirmation and a typed confirmation. If you are the only member of a workspace, associated workspace data may also be removed.

Yes. Use the privacy request flow or contact support.

No. QuoCAD helps with takeoffs, layouts, estimates, reports, and quotes. You remain responsible for final measurements, site verification, permits, engineering requirements, accessibility requirements, and local compliance.

Check your password, confirm your email if needed, wait if there were too many attempts, and clear QuoCAD cookies if the session appears stuck.

Confirm you are in the correct account and workspace. If you previously used local/browser storage, check Backup & data for browser drafts or merge options.

Use Chrome or Edge on desktop, close unused tabs, refresh the page, reduce very large images or layers, and try a larger-screen device.

Check your plan, monthly map capture usage, billing status, and workspace permissions.

Recheck the linked customer/contact and the visible recipient email before sending or exporting. If the job address differs from the customer address, confirm you selected the correct customer.

Email support@quocad.com and include your workspace name, user email, page URL, job name, a screenshot or recording, browser and device, and any error code shown.

No. QuoCAD helps with takeoffs, layouts, estimates, reports, and quotes, but you remain responsible for final measurements, site verification, pricing, permits, engineering requirements, accessibility requirements, and local compliance before work is performed.

No. QuoCAD helps prepare estimates, takeoffs, layouts, reports, and contractor documents. Your team is still responsible for final measurements, site verification, customer approval, engineering requirements, permits, and compliance with local rules.